Mississippi Museum of Art reopened July 8th with new protocols.
We’re also excited to announce our reopening. Thank you for your patience, goodwill, and support over the past three months of forced closure. During that time, we have taken every precaution to make your visitor experience at the Museum as safe and enjoyable as possible. Working with state and local authorities and acting on direct input from you, we have implemented a number of new protocols to help safeguard our community.
Your health and safety is a top priority. In an effort to create a contactless visitor experience and promote effective physical distancing, advance timed tickets, which allow for scheduled viewing of the exhibitions, will be required.
To experience The Annie Laurie Swaim Hearin Memorial Exhibition Series: Van Gogh, Monet, Degas, & Their Times: Purchase Tickets HERE!
First-responders and Frontline Workers: FREE ADMISSION
We look forward to seeing you very soon, but please read our full reopening guidelines and procedures below prior to your visit.
Tuesday - Thursday
11 AM to 7 PM
Friday - Sunday
11 AM to 5 PM
Senior-only Early Hours
Tuesday - Thursday
10 AM to 11 AM
(Special Seniors Hours for visitors 65+)
- Due to the ever changing COVID-19 situation, you will only be able to purchase tickets up to two-weeks in advance. Every Monday, reservations for a new week will become available.
- Museum staff have implemented enhanced cleaning procedures at the museum that are consistent with CDC guidelines, with hourly cleaning of frequently touched areas.
- Staff and visitors must practice social distancing while in the museum’s galleries at all times.
- The coat check will be temporarily unavailable, and visitors will be required to keep personal items with them at all times.
- Plexiglas sneeze guards have been installed at several identifiable locations.
- All visitors and museum employees are required to wear face masks. Masks will be available onsite, but visitors are encouraged to bring their own.
- Museum employees are required to screen for COVID-19 symptoms daily. Visitors are encouraged to do the same prior to visiting the museum.
- The higher-touch areas in the building, including conversation corners and café will remain closed.
- There will be no group tours at this time.
New Health, Procedural, and Cleaning Protocols
Ticketing and hours
- In an effort to create a contactless visitor experience and promote effective physical distancing, scheduled viewing of the exhibitions will be required and available for purchase on msmuseumart.org during the first stage of the museum’s reopening.
- Museum members will also need to obtain advance timed tickets at msmuseumart.org, but there will be no charge.
- Advance timed tickets will be available to members and the general public starting June 15. Due to the ever changing COVID-19 situation, you will only be able to purchase tickets up to two-weeks in advance. Every Monday, reservations for a new week will become available. New memberships may also be purchased online.
- A 176-guest limit in the combined gallery space of 21,000 square feet, a ratio recommended by the Association of Art Museum Directors and aligned with Metro Jackson’s guidelines.
- Complimentary tickets that have been distributed cannot be accepted during the first stage of reopening.
- All group tours are suspended until further notice.
- Our hours of operation will be Tuesday thru Thursday 11 AM to 7 PM, and Friday thru Saturday to 11 AM to 5 PM We will have a seniors-only hour from 10 AM to 11 AM for visitors age 65+.
Health and Safety
- In compliance with Mayor Lumumba’s Executive Order, requiring face covering or mask wearing in public places, appropriate protective face coverings or masks will be required for all guests, staff, and volunteers. Front-line staff and security guards will wear face shields, which will be sanitized nightly.
- Physical distancing markers, signage, and stanchions will be placed throughout the building.
- Hand sanitizer dispensers have been installed in restrooms and placed in locations throughout the building.
- Cleaning and disinfecting have been significantly increased throughout the building, including on high-touch surfaces like door handles, bathroom fixtures, and countertops.
- Air filtration has been enhanced.
- Door attendants will be stationed at the entrance. Bathroom doors have been equipped with foot pulls.
- Plexiglass partitions will be installed at the Visitor Services and Membership desks.
- Staff will work in the building on a staggered schedule. All staff members have been required to complete OSHA training on maintaining healthy workspaces.
Audioguides will not be distributed until further notice. Visitors are encouraged to bring their own devices to access exhibition details through the free
Coat and bag check services will be suspended until further notice. Visitors are asked to leave bags at home or out of view in the trunks of their cars.
Q. Why do I have to wear a face mask?
A. In compliance with city guidelines, museum staff and all visitors will be required to wear masks. The museum will provide masks, but visitors are encouraged to bring their own.
Q. What happens if I come to the museum without a timed ticket?
A. Purchasing a timed ticket in advance for the time and day of your choosing is required for entry. You may also purchase a membership online to take advantage of the initial July 1–6 members-only period.
Q. If one person in a visitor group has a temperature of or exceeding 100.4°F, will the rest of the group be allowed to enter the building?
Q. When will the café, gift shop, and conversation corners reopen?
A. While we do not have exact dates, we plan to reopen them as soon as it is safe to do so.
Q. Will parking be available when I come?
A. We have a limited number of spaces in our visitor lot, so parking availability will depend on the number of visitors at any given time.
Q. Will wheelchairs be available?
Q. If the water fountains are closed, should I bring my own water if necessary?
A. Yes, but please remember that food and drinks are prohibited in the galleries.
Q. Is there a best time to come?
A. While we know how many people we can have in the building and galleries (as determined by a number of factors, including a formula developed by the American Association of Museum Directors and the recommendations of state and local authorities and trusted advisers), we do not yet know how our attendance patterns might change or what new patterns may emerge.
Q: Will the museum be available for private events?
A: Private events have been suspended at the museum through Michele McCullum. This policy will be revisited as we approach the end of summer. Please here for updates.